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Author(s): Presidency of the Tunisian Government, Central Office of Relations with the Citizen, E-Government Unit

Resource Type: Case studies

Countries: Tunisia

SDG: GOAL 16. Peace and Justice Strong Institutions, GOAL 17. Partnerships to achieve the Goal

Keywords: e-Participation, Collaboration, Citizen Engagement, Administrative Reform


E-People System

Source in Arabic: ENACT Case Study - ePeople System, Tunisia

The electronic 'Citizen' system is a national means of communication and interaction between citizens and the administration. It enables them to submit their requests and suggestions, and follow up on processing them online until obtaining a final, electronically signed answer. Citizens can also express their opinions and participate in dialogue through the ‘Forum’ corner.”

Access the complete case study in Arabic

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