Author(s): e-Government Unit at The Presidency
Resource Type: Case studies
Countries: Tunisia
Keywords: Effectiveness, Internet, Accessibility, e-Participation, Collaboration
Digital Government Services Assessment System
Source in Arabic: ENACT Case Study - Digital Government Services Assessment System, Tunisia
The MEQUAES system represents part of the strategic direction of the electronic administration to improve the quality of public services on the Internet and increase their use by citizens. The system aims to evaluate the quality of digital services, increase citizen satisfaction, and enhance the use of technology.
